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WhatsApp is a powerhouse with over 2 billion active users globally, and Brazil is second only to India in terms of user numbers, boasting over 147 million users. For businesses, WhatsApp is a critical tool — nearly 100% of businesses in Brazil use it in some way, whether for sales, customer support, or marketing. As such, new ideas for AI with WhatsApp are emerging.
In an age where attention is the most valuable commodity, combining the simplicity of WhatsApp with AI capabilities can lead to the creation of highly profitable businesses. Below, we explore 10 ideas to help you launch your first SaaS (Software as a Service) using WhatsApp, without writing a single line of code.
Understanding AI Agents in WhatsApp SaaS
Before diving into the ideas, it is essential to understand what an AI agent is and how it can be integrated into WhatsApp. An AI agent is typically powered by a machine learning model, such as GPT, LLaMA, or Google Gemini.
These models provide the foundation for agent intelligence. In addition to the model, an AI agent has a base prompt — general instructions tailored to the agent’s specific role, whether that’s a customer support representative, a sales agent, or something else.
Furthermore, the best AI agent tools can perform external services or functions, such as sending emails, querying databases, or even triggering external applications, making them incredibly powerful tools for automating tasks on WhatsApp.
10 SaaS AI ideas on Whatsapp to start earning money today
Now that you have a solid understanding of what AI agents are, let’s explore some specific ideas for building a no-code SaaS product using WhatsApp.
1. AI-Powered Customer Support Bot
Customer support is one of the biggest pain points for digital businesses in Brazil. As the number of customers grows, so does the complexity of managing support logistics. This creates a significant business opportunity for a solution that can handle customer support via WhatsApp using AI.
For example, a fintech company reduced its workforce by $251,000 by integrating AI into its customer support system. The use of AI in customer service is expected to increase profits by $40 million by 2024.
So, by creating an AI agent trained with your customer’s business-specific data, you can deliver a powerful customer support solution that automates responses, sends emails, schedules appointments, and even escalates issues to a human representative if needed.
2. SaaS AI Sales Automation with WhatsApp
In sales, speed is of the essence. Businesses often lose out on potential customers simply because they are too slow to respond to queries. So, an AI-powered WhatsApp agent can solve this by providing immediate responses, answering questions, and even guiding prospects through the sales funnel.
In Brazil, 471,000 retailers are already using AI focused on marketing and sales. This trend highlights the growing demand for solutions that can handle sales inquiries quickly and effectively.
3. Automated appointment scheduling
Appointment scheduling is another area where an AI-powered WhatsApp bot can shine. Whether you’re a clinic, barbershop, or other service-oriented business, an automated appointment scheduling system can save time and reduce no-shows.
For example, you can build a no-code app using a platform like FlutterFlow and integrate it with WhatsApp to allow customers to schedule appointments directly through chat. The agent can also check availability and confirm appointments in real time, providing a seamless experience for both the business and the customer.
4. Recruitment and integration
Imagine creating an AI agent that can handle the entire recruitment process via SaaS AI with WhatsApp — finding candidates, conducting initial interviews, screening candidates, and even coordinating the onboarding process.
By offering a WhatsApp-based recruitment agent, you can help companies streamline their hiring process, saving time and resources. Additionally, the agent can also be used to onboard new employees by guiding them through initial training.
5. Personalized onboarding experience
Building on the previous idea, a personalized onboarding experience can make a significant difference in how new employees integrate into a company.
This integration guided by best AI tools can be partially automated, with human intervention only when necessary. This approach not only saves time, but also ensures that each new employee receives consistent, high-quality training.
6. Data Analysis and Reporting with SaaS AI on WhatsApp
Data is the lifeblood of any business, and tracking key metrics is crucial for decision-making. A WhatsApp AI agent can provide daily, weekly, or monthly reports directly to business owners.
This agent can access the company’s database, compile the relevant data, and send it as a single report. This makes it incredibly convenient for busy entrepreneurs who need to stay on top of their business metrics without having to constantly log into dashboards.
7. Group management and summary
Managing WhatsApp groups can be challenging, especially when important information gets buried in a flood of messages. So, an AI agent can help by summarizing group conversations, highlighting key points, and even making strategic comments.
For example, an AI tool like My Group Matrix, developed by Bruno Okamoto, can summarize WhatsApp group chats, bringing the most important topics to the forefront.
8. Speech to text and text to speech conversion
Converting voice messages to text and vice versa can be incredibly useful for busy professionals. A WhatsApp AI agent can easily handle this task, offering a convenient solution for users.
For example, tools like TranscribeMe convert WhatsApp or Telegram voice notes into text, making it easier to organize and reference important information.
Similarly, you can create an AI agent that converts text messages to voice, which can be particularly useful for users who prefer to listen to information rather than read it.
9. Personal assistant for task management
A personal assistant AI agent on WhatsApp can help users manage their daily tasks, set reminders, and provide information on demand.
Thus, this AI agent can function similarly to popular virtual assistants like Siri or Google Assistant, but with the added convenience of being integrated into WhatsApp.
10. Niche-specific AI solutions with WhatsApp
Finally, the possibilities for niche-specific AI solutions with WhatsApp are endless. Whether for education, healthcare, finance, or any other industry, AI agents can be customized to meet the unique needs of each industry.
By identifying pain points in a specific industry and creating an AI agent that addresses those challenges, you can tap into lucrative markets with minimal competition.
Conclusion
So, by leveraging no-code tools, you can build powerful AI products with WhatsApp. Whether it’s customer support, sales, scheduling, recruiting, or data analytics, the potential to build profitable AI products on WhatsApp is vast.
So, if you are interested in building your own no-code AI solutions on WhatsApp, consider joining our NoCodeIA Training, or consider checking out our flutterflow course No-code. We teach you all the fundamentals you need to build SaaS apps, integrations, and automations without writing a single line of code.
So whether you’re a beginner or looking to improve your skills, our course offers practical case studies that will help you turn your ideas into reality. Start building your own SaaS business today and harness the power of WhatsApp!
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